Inntopia + Sensible Weather

Inntopia’s integration with Sensible Weather, the leading Weather Guarantee provider for travel and outdoor experiences, allows partners to offer guests an optional Weather Guarantee™ add-on during booking. If unexpected precipitation (rain, snow, or sleet) disrupts their experience, guests are proactively reimbursed up to 100%—no claims, no cancellations required—and they can still enjoy their trip.

Sensible Weather’s technology continuously monitors real-time weather conditions to determine when reimbursement thresholds are met. These thresholds vary by location and season and are clearly displayed at the time of booking and in guest communications. Each day coverage is triggered, guests receive automatic payouts for affected days, ensuring a seamless, worry-free experience.

The Weather Guarantee™ gives guests peace of mind when booking their trips, leading to higher conversion rates, advanced reservations, improved guest satisfaction, and additional revenue for partners—all with no added operational lift.

Note: For information on adding a Sensible Weather guarantee to an itinerary, click here.

  • Sensible Weather is supported in both Inntopia CRS and Inntopia eComm.
  • Sensible Weather determines the value and cost of the weather guarantee based on cart detail.
  • Sales channels must activate Sensible Weather for each supplier for which they want to offer weather guarantees.
  • When activated, guest or agent is presented with a pop-up weather guarantee quote, with a link to coverage details, which the guest can accept or decline.

  • Guest data (name, phone, email) are shared with Sensible Weather and used by them for contacting guest post-reservation with additional details/confirmation email.
  • Sensible Weather cancellation policies are configured in Inntopia.
  • Payment for accepted Sensible Weather guarantees is collected through Inntopia.
  • Customer support is covered by Sensible Weather.
  • Coverage can be added up to 24 hours prior to the start date of a reservation.
  • Weather guarantee covers rain, snow, sleet, and in summer months, extreme heat.
  • Weather guarantees are valid for lodging-only, lodging + activity, or activity-only itineraries.
  • Cost of the guarantee is divided up and reimbursed on a per-day basis. For example, if it rains one day during a three-day reservation, the guest will be reimbursed only for the one day that it rains.
  • Partner must establish an account with Sensible Weather. There is no cost to set up an account.
  • By default, the following product categories are not eligible for Sensible Weather guarantees:
    • Travel Insurance
    • Season Pass
    • Merchandise
    • Rental Damage Insurance
    • Accident Insurance
    • Pass Protection Insurance
    • Cancel for Any Reason Insurance
  • If an item in the cart is lacking a start date or has a start date of today, that item is automatically excluded from the quote.
  • Currently Sensible Weather only supports customers living in the US.
  • Partner must ensure that the latitude and longitude of each supplier for which they are selling weather guarantees through their sales channel is configured in the supplier account.
  • For the most accurate guarantees, latitude and longitude should be set for each product within the supplier account.
  • When modifying an existing reservation, the Sensible Weather guarantee product must be cancelled and then re-added to itinerary to generate a new, up-to-date quote.
  1. Partner: Contacts Sensible Weather to secure a contract for their services on a sales channel basis.
  2. Sensible Weather: Provides required Product IDs to the Partner. This Product ID can be shared across all sales channels.
  3. Partner: Contacts Inntopia Partner Services for sales channel and supplier configuration assistance.
  4. Inntopia and Partner: Complete setup and testing.

Allow at least 10 business days to complete the implementation.

Currently Sensible Weather does not support transactions in Canadian Dollars.

There is no set up fee to enable the Inntopia + Sensible Weather integration.

Web: www.sensibleweather.com/for-business